Viewing Online Troubleshooters and Other PSS Web-Based Information

Online troubleshooters from Product Support Services (PSS) start with common problems users have, contain up-to-date information, and can help you diagnose what is happening with your installation of Microsoft® SQL Server™2000. You can connect to the online troubleshooters from a number of access points.

To access SQL Server troubleshooters directly

• Go to the Troubleshooters page at Microsoft Web site

To view SQL Server troubleshooters

1. Go to the following Knowledge Base article that links to the current location of the Microsoft online troubleshooters at Q193088 INF: SQL Troubleshooters Available on the Web.
   
   
2. In this article, click the link to the SQL Server troubleshooters.
   
   
3. On the Troubleshooters page, select SQL Server in the list of products.

   Note  Depending on how you navigate to this page, the text below the list box changes. If SQL Server is not in the list, click List All Microsoft Products That Have a Troubleshooter, and then scroll down the list to find SQL Server.

4. Click Go to open the list of SQL Server Troubleshooters.
   
   
5. Select a SQL Server troubleshooter from the list, and then click Next to start the online diagnostic process.

Viewing Troubleshooters and White Papers Using MSDN Online

As an alternative route to the SQL Server troubleshooters, and the best way to locate the white papers about SQL Server 2000, follow these steps:

1. Go to the MSDN® Online Support Web page at Microsoft Web site.
   
   
2. Click Support Highlights & FAQs, specify SQL Server, and then click Go.

Viewing SQL Server Knowledge Base Articles

Links to Knowledge Base articles within a topic take you directly to the article on the Web. You can also locate articles by title or number using the Microsoft Knowledge Base Search page, accessible from any product support Web page.

See Also

Online Troubleshooters